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May 02, 2005
Lost Bag=Free Flight
Now here's an airline that's not afraid to put its money where its mouth is. (Of course, there's the question of how much money the airline actually has, but more about that in a minute.) Independence Air, based at Washington's Dulles airport, announced today that if your bag doesn't arrive with you on your flight, you'll be credited with the amount of your one-way flight, and that credit can be put toward another flight anytime in the next year. I like that. The low-fare airline currently serves 46 destinations and is trying to manage its money in order to stay in business. Meanwhile, this pledge to deliver your bag on time is a great way for Indepedence to stand out from the crowd, and it'll be interesting to see if anyone else in the crowd matches this guarantee.
Posted by Rudy Maxa in Thumbs Up | Permalink
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