Delta Cuts Us a Break: 24 Hours, No-Penalty Cancellation Fee for On-Line Buys

There should be dancing in the streets, though I’m not sure many travelers know about the new, passenger-friendly rule just announced by Delta Air Lines. Delta is now the only domestic airline to allow anyone who books a ticket on Delta.com to cancel that reservation without penalty within 24 hours.

Cancellation requests must be made by midnight of the date after a ticket is purchased or midnight of the departure  date of the first flight, whichever comes first.   

This is great news for passengers who, having hit the “enter” button on their computer after pricing a ticket realize that maybe they should have considered a different travel date. Or checked with their travel companion first. Or shopped around a bit longer. Delta says customers can cancel without paying a fee if they find a cheaper fare elsewhere or if their travel plans change. Sounds to me like you can cancel, then, for just about any reason. And that’s all good.